Privacy Policy

At Hedge Trimming Sanderstead, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.

Information We Collect

We may collect the following types of information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and physical address.
Service Details: Information regarding the specific services you request, including hedge trimming preferences.
Payment Information: Credit/debit card details and billing information.
Usage Data: Information on how you interact with our services, such as appointment scheduling and feedback.

How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide the hedge trimming services you have requested.
Communication: To respond to your inquiries, provide updates on your service, and send promotional materials if you have opted in.
Billing and Accounting: To process payments and manage our financial records.
Improvement of Services: To analyze usage patterns and enhance our offerings based on customer feedback.

Data Sharing and Disclosure

We value your privacy and do not sell or share your personal information with third parties, except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business, such as payment processing and appointment scheduling.
Legal Requirements: When required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business to another company.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission and storage.
Regular security audits and assessments.
Access controls to limit data access to authorized personnel only.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
Opt-Out: You can opt out of receiving promotional communications from us at any time.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality.

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Help us understand how visitors interact with our site.
Functional Cookies: Remember your preferences and settings.

You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us.